Shipping & Order Tracking
How long would it take for the product to be delivered?
We try to unite you with your new possession as early as possible. Normally, it takes about 7 working days from the day the order is placed for the product to be delivered to your doorstep.
How are the products shipped? Is it free?
We have tied up with reliable shipping agencies to reach the product at your doorstep. Once you’ve ordered the product, shipping is absolutely free!
Can the shipping address be changed once the order has been placed?
That shouldn’t be a problem if your order hasn’t been shipped. Just mail us on email@example.com from your registered email id. We will reply to let you know if that is possible.
What about security of the products in transit?
We fully insure each order all the way to your doorstep, which means your shipment is risk-free in transit. It is important that the authorized person accepts the package and only receives it if it is sealed and not tampered with.
Is it possible to receive shipment on holidays?
It is not possible to deliver your products on holidays. The products will be delivered within 7 working days once you’ve placed your order.
Planning to buy diamond as a surprise gift?
We’d love to help you plan your surprise. We can expedite your delivery, or even ship your order to the address you want. Please contact Forever Diamond Jewellery Consultant for any special requests.
Will it be gift packed?
Yes. We will deliver your gift in an attractive gift pack at no extra cost. You may also add a personal message in the text box you see on the shopping basket page to go with your gift.